Warranty Repair Service
Product 12-Month Limited Warranty
OKC Products, Inc., Longmont, Colorado USA, warrants its products to be free from defects in material and workmanship under normal use and service for a period of twelve (12) months from the date of original purchase. This warranty extends only to the original purchaser. This warranty shall not apply to fuses, disposable batteries, or any product or parts that have failed as a result of misuse, neglect, accident, abuse, mishandling, misapplication, alteration, or abnormal conditions of operations.
In the event of failure of the product covered by this warranty, the warrantor will repair, calibrate or refurbish the product returned for service within twelve (12) months of the original purchase, provided the warrantor's examination discloses to its satisfaction that the product was defective. The warrantor may, at its option, replace the product in lieu of repair. With regard to any product returned within twelve (12) months of its original purchase, said repairs or replacement will be at no charge in the USA, otherwise repair or replacement will be billed according to warrantor's non-warranty repair cost statement.
NOTE: Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental and consequential damages, so the above limitation or exclusions may not apply to you. This warranty gives specific legal rights and you may also have other rights which vary from state to state.
If Any Failure Occurs
1. Give full details of the alleged difficulty and include the product's Model Number and Serial Number. On receipt of this information, service data or shipping instructions will be forwarded to you.
2. On receipt of the shipping instructions, forward the product, transportation prepaid. The product will be serviced at an OKC Products, Inc. repair facility and returned transportation collect.
SHIPPING INSTRUCTIONS FOR WARRANTY SERVICE OR REPAIR
All shipments of products should be made "Best Way" prepaid. The product should be shipped in its original container or in any suitable container that is rigid and of adequate size. The product should be surrounded by at least two (2) inches of excelsior or similar shock absorbing material and shipped prepaid to OKC Products, Inc., 585 N. 1st Street, Berthoud, CO 80513.